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FedEx, UPS & DHL Offer Refunds.
Get Yours Automatically.

Save up to 40% with our technology. No Savings, No Fees – it’s that simple.

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Fully Automated Refunds

Carrier Refunds You Directly

Instant Onboard- No IT Integration

Optimizes Your Rate Agreements

Identifies Carrier Overcharges

Ensures Accurate Invoicing

Fully Automated Refunds

Carrier Refunds You Directly

Instant Onboard- No IT Integration

Optimizes Your Rate Agreements

Identifies Carrier Overcharges

Ensures Accurate Invoicing

Providing You with Industry Leading Parcel Management Solutions

Let’s partner to streamline your shipping operations.

Automated refund filing and invoice audit

No more manual filings or missed refunds. Fully automated identification, filing, and recovery of refunds for all performance failures and shipping errors. The carrier refunds you directly.

Carrier Agreement Optimization

Save up to 40%. Leverage billions of dollars in shipping spend analytics to determine your optimal rates and how to secure them from the carriers.

Carrier Agreement Compliance

Automate billing accuracy and eliminate overcharges. Ensure the carriers bill you precisely according to your rate agreements, including all fees, surcharges, and rates.

Data insights and analytics

Actionable analytics on demand. Schedule or download dozens of reports, and auto-circulate or integrate them with your ERP.

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"On top of being an amazing product, they are also an extremely friendly group of individuals. We don't have the time to fill out FedEx, DHL and UPS refund paperwork given how small we are and how many shipments we do each day. ProfitTrust has filled that gap for us and recovered thousands of dollars in FedEx, DHL and UPS refunds that we were previously missing out on."

Kameron Simpson
PROTEC LOGO

"ProfiTrust’s Zero Cost Processing has saved my company hundreds of thousands in merchant service fees! shipping platform is passive, quick to set up and very effective. In the first 3 months of onboarding, they saved us almost $250,000 and now, one year later, we are well over $1,200,000 and counting each week. They now handle our Zero Cost Processing, savings us an additional $450,000 a year! When we made the switch to ProfiTrust it enabled us to spend more time on customer day to day responsibilities. Since jumping onboard our concerns and fears going in have all subsided and we are 100% glad we let them help us streamline this process."

Cody R.
Vice President of Business Development at Protec Equipment Resources
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"I would recommend their product. Very easy to understand and saves us money on delayed shipments and surcharges."

Customer Support
SWAG.COM LOGO

"Shipping is one of our biggest expenses and there wasn’t much we thought we could do about it. As a business owner, it was shocking to learn what we were overpaying and how much we could save by joining the ProfiTrust platform. We now save over $50,000 a month (and growing) which goes straight to our bottom line. Shipping went from a cost center to an incremental profit center without us having to actually do anything differently. We signed up and instantly started saving the next day."

Josh O.
Founder at. Swag.com
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"Wish we would have started using ProfitTrust years ago. They've been a great partner."

Dan B
PRET LOGO

"ProfiTrust’s auditing platform saves us thousands of dollars every month!” It’s a perfect fit for us and has made my life a lot easier. Gone are the days of wasted hours calling the carriers for our money…ProfiTrust handles everything from start to finish and the refunds are flowing, freeing us up to do more important things. Thanks PT!"

Ryan J.
Pret A Manger, Director of Supply Chain and Logistics
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"Ben and his team do an outstanding job! I highly recommend anyone that ships a lot of product and has to analyze UPS/FedEx invoices. This crew saves you time and makes you money. You will be very happy you went to ProfitTrust!"

Vinny P
ECOCLEAN SOLUTIONS LOGO

"I can’t recommend ProfiTrust enough! I was introduced to their shipping platform and I was amazed by the ease and more importantly the results, over $475,000 in less than 8 months! They’ve helped save my company thousands - I’m one happy customer."

Matt S.
Chief Operating Officer at EcoClean Solutions
google rating image

"Reliable and Great Service.ProfitTrust’s small parcel audit solution provides the data necessary to track and monitor all our small package shipments, enabling us to reduce exceptions and uncover savings opportunities through automated claim management.Its contract negotiation service runs a cost model analysis to ensure optimal savings while strengthen our carrier relationship.ProfitTrust would be an asset to any organization, I highly recommend."

Eddie Pan
EMSON LOGO

“ProfiTrust has saved us almost $150,000 in less than a year. Their merchant services and small parcel platforms are highly effective and totally passive. Thousands of dollars saved every week since we’ve onboarded. I highly recommend them.”

Eddie M.
President of Emson
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"We are an import company that utilizes various couriers shipping hundreds of packages domestically & internationally. So utilizing the services of Profit Trust helps us capture delivery & billing failures that would take many man hours to catch manually. They have saved us thousands of dollars and help keep the courier companies feet to the fire honoring their contract agreements. And for a small fee Profit Trust reflects our savings without us having to spend a minute of our valuable time. Once they have access to our accounts and contract agreements their system takes care of all the service failures; and makes sure we don't pay incorrect charges. A must for any company shipping substantial amount of packages. They know the system and their expert knowledge saves you $$$$$"

Louis Casasnovas
ALBA WHEELS UP LOGO

“ProfiTrust has reduced our merchant service fees from $500K+ a year to ZERO! What more can I say? They have made us VERY happy.”

Benjamin D.
Chief Financial Officer of Alba Wheels Up
google rating image

"ProfitTrust has saved us hundreds of thousands of dollars (and counting) on shipping costs over the past few years. Our product requires time-sensitive shipments and PT makes it simple to save money and improve operations. If you use FDX, UPS or DHL, you should also be using ProfitTrust!"

Adam Gershenson
MADISON TESTING LOGO

“ProfiTrust is a game changer for customers utilizing FedEx, UPS, or DHL. Before using ProfiTrust, we were tracking our shipments manually to ensure they arrived on time. If there were any issues, filing a claim was time-consuming and very often was just not worth our time. After signing up with ProfiTrust, we found that they not only track each package with real-time results but if there is a problem, they will file a claim within seconds. Each Monday we receive a report on our previous week’s activities and how much they saved us in shipping costs. What we like the most about their system is how they are autonomous to our office. Once we spent a few minutes setting up their system we were done. We highly recommend their services, a well worth partnership to help your company keep your profits. They have removed the headaches of auditing and claims on our package,”

Barbara P.
Owner of Madison Testing & Acquisition Services LLC.
google rating image

"I got to a point based on my shipping volume that I didn't trust FedEx and other carriers were giving me the savings my business deserved. ProfitTrust completely alleviated those concerns and has held FedEx accountable ensuring I get the best possible savings. Did I mention this all happens without me even having to think about it? Highly recommend ProfitTrust's services"

Jordan Tardie
SNOWJOE LOGO

“ProfiTrust has recovered over $400,000 in shipping costs in the past year that they've service our account. In addition to the profitable audit, their robust reporting tools and top notch customer service, has helped us achieve greater understanding and visibility into our shipping profile. While using ProfiTrust’s reporting tools, we have been able to further reduce costs by making tweaks to our internal operations. I highly recommend this company!”

Kellie J.
VP of Distribution Center Operations at SnowJoe

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Who We Are by the Numbers

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How You Save Money & Time

ProfitTrust is here to help you save big on shipping. With our automated system, you get every refund you’re owed and optimize your carrier agreements—all with no extra effort from you.

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01

Onboard Using Your Shipping Credentials

Set it & Forget it. 30 seconds to get you up and running.

02

Refunds Filed Automatically

100% Automated and Passive. See how much money you get back every Monday morning at 9am.

03

Rate Savings

Your benchmark analysis will be ready within two weeks of onboarding. This report will show exactly what your optimized rate agreement will look like and how much you can save.

04

Savings Reports & Analytics

Track your exact savings. Detailed reports will provide an itemized breakdown of savings from rate improvements and refunds.

01

Onboard Using Your Shipping Credentials

Set it & Forget it. 30 seconds to get you up and running.

02

Refunds Filed Automatically

100% Automated and Passive. See how much money you get back every Monday morning at 9am.

03

Rate Savings

Your benchmark analysis will be ready within two weeks of onboarding. This report will show exactly what your optimized rate agreement will look like and how much you can save.

04

Savings Reports & Analytics

Track your exact savings. Detailed reports will provide an itemized breakdown of savings from rate improvements and refunds.

Discover Some Key Features

01

A 24/7 Comprehensive Dashboard

View all your carrier accounts, refunds, savings and analytics in one place.

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02

Robust Reporting Tools

Access performance data with dozens of reports, ready for immediate download or scheduled delivery at any time.

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03

Shipping Activity Reports

24/7 visibility into all your shipments with detailed reports by service type and shipment frequency.

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04

Heatmap Analysis

View your shipments across all locations with detailed domestic and international geocharts.

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Why You Are Owed Refunds

When you ship small parcel with FedEx or UPS, you expect the carriers to meet their service commitments—timely deliveries, accurate billing, and accurate charges. However, carriers don’t always hold up their end of the deal. Late deliveries, billing errors, and incorrect surcharges can result in you paying for services you didn’t fully receive. The good news? You’re entitled to refunds when these mistakes happen.
 
The problem is that carriers don’t make claiming refunds easy. You need to review invoices line by line, spot errors, and file claims within tight deadlines. For many shippers, this process is overwhelming and time-consuming, leading to missed refunds and lost savings.

Our technology solves this problem for you. Our parcel audit technology automatically identifies every eligible refund and files claims on your behalf—saving you time, money, and hassle. 
Dozens of refund categories are available, but most common include:

 

Refunds for missed delivery guarantees, including express shipments even 60 seconds late.

Catch and reclaim duplicate charges or misapplied fees.

Identify and recover incorrect fuel, residential, or accessorial fees.

Avoid paying for unjustified address-related charges.

Ensure accurate weight calculations to prevent inflated costs.

Recover costs for shipments that arrive broken or unusable.

With Profit Trust, you don’t have to worry about missing refund opportunities. We ensure you get back every dollar you’re owed—all while requiring zero effort from you.

Frequently Asked Questions

Onboarding takes less than a minute using only your shipping credentials. It’s fast, simple, and hassle-free.

Our fees are entirely performance-based. If we don’t recover refunds for you, you pay nothing- it’s that simple.

No. You’ll continue using the same carriers and accounts you already have in place. You will just pay them less.

Not at all. You are fully entitled to the refunds outlined in your agreements with them.

Most clients save up to 30%, with some achieving savings as high as 50%.

Our technology outpaces manual efforts in both speed and accuracy. Identifying and reconciling claims manually is time-consuming, error-prone, and challenging at scale. If you’re shipping hundreds or thousands of packages, you’re likely leaving substantial refunds unclaimed.

Our AI-powered platform analyzes thousands of data points in seconds to identify errors, reconcile invoices, and file claims, ensuring you recover every dollar you’re owed.

No. You can discontinue our service anytime without penalty. However, most clients stick with us because they consistently save money and only pay a share of recovered funds.

Absolutely. We use data from billions of shipments to benchmark your rates and determine what competitive pricing should look like. We also provide strategies to help you secure these rates from your carriers.

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